WoolSafe^® Fabric Care Specialist On-line Training Course

Introduction 

Welcome to the WoolSafe^® Fabric Care Specialist On-line Training Course. The purpose of this course is to provide carpet cleaners with a convenient means for updating their knowledge on wool carpet cleaning and spotting, at the nominal cost of $199.95. This on-line course is intended to supplement training received in the IICRC-approved Carpet Cleaning Technician (CCT) and Upholstery Cleaning Technician (UFT) certification courses.

This on-line course is divided into a number of sections or modules. It is based on current information from the Institute of Inspection, Cleaning and Restoration Certification’s IICRC S300 Standard and Reference Guide for Professional Upholstery Cleaning and the IICRC S100 Standard and Reference Guide for Professional Carpet Cleaning.

Each module is followed by a self-evaluation in the form of multiple-choice questions, which are based on the information presented in the current module. Simply read the question and select the correct answer from the options provided. There is only one correct answer to each question.

Students should read the information presented in each Module carefully. Then, they should answer the multiple-choice questions at the end of each Module to test information retention. The question will be graded electronically for immediate feedback.

If the student selects the right answer, the program will indicate that, and explain why it is the correct answer. If the student chooses the wrong answer, the program will specify that the answer is wrong and explain why the selection is incorrect. At that point, the student will have to wait two hours to attempt to answer the question again; however, he or she can continue through the program. Of course, the purpose for the wait is to prevent skipping over essential training information and simply answering questions. This defeats the purpose of the course. While a passing grade is 80% or higher, the objective is to achieve 100%, since there is no limit to the number of times an individual exam question can be attempted.

A question that students often ask, "Can I get a printed copy of the WoolSafe^® course manual?" The answer is yes - you can obtain a copy of the complete 100+ page course manual with all illustrations and pictures (no video or exam questions, of course) for the modest price of $79.95 plus shipping and handling. Simply call (800) 455-4278 or (334) 983-8730 to purchase a copy.

Should questions arise, and upon completion of this training with a grade of 80%, please call our office for processing a Certificate of Completion and reporting your successful completion to the IICRC, as appropriate. Contact numbers are 800 455-4278 (U.S.); (334) 983-8730 (outside U.S.); e-mail ccs@sprynet.com.

About the Authors

Ruth Travis holds a degree in Textiles from the University of Tennessee. She is an internationally known author and trainer. She began her career in the industry by founding a diversified carpet and fabric cleaning business, Interior Care, in Chattanooga, Tennessee in 1988. She began selling rugs in 1995 with the founding of her rug sales outlet, the Rug Exchange. RL Seminars, Inc. was founded by Ruth in 1998.

RL Seminars was the first to expand its two-day Rug Cleaning Technician (RCT) course to three days in 2006. The three-day course included far more hands-on training and multiple demonstrations designed to provide students with actual hands-on cleaning and rug identification from start to finish. The RCT course not only includes identifying exotic fibers and rugs, but it also includes demonstrations of multiple cleaning and drying systems for rugs.

Since 1988, Ruth has written dozens of articles for industry trade magazines. She has served as President of the Society of Cleaning and Restoration Technicians for five terms. She has served as Vice President, President and Marketing Chair of the IICRC and was instrumental in creating or revising many of its current 22 certification categories. She currently is an IICRC-approved instructor for Color Repair Technician, Rug Cleaning Technician and Senior Carpet Inspector Certification Categories. She has participated in writing the IICRC S300 Standard and Reference Guide for Professional Upholstery Cleaning for the industry in 2000, and in the revisions of IICRC S100 Standard and Reference Guide for Professional Carpet Cleaning in 2002 and 2008.

Ruth has served the industry on many boards and studies. She currently serves as Director of the Society of Cleaning and Restoration Technicians (SCRT).

Jeff Bishop is a second-generation cleaner/restorer. He is a 37-year veteran of the inspection, cleaning and restoration industries, and an international author and lecturer. He publishes 13 books, and four videos on management, cleaning and restoration topics, and teaches six IICRC-approved courses leading to Certification. Jeff has served the IICRC in many capacities including Vice President, Chair of both the Examinations and Standards Committees, Chair of the Certification Council, and as Technical Advisor. An IICRC Master Cleaner/Restorer, he is the recipient of numerous industry awards and decoration, Bishop currently serves the Society of Cleaning and Restoration Technicians (SCRT) as Director and Technical Advisor.

The WoolSafe^®-Approved Fabric Care Specialist program, begun in 1998, is a natural extension into the area of training and recognition of carpet, rug and upholstery cleaning professionals. A cleaning technician who would like to become WoolSafe^®-Approved has to meet a number of qualification requirements, attend one of the WoolSafe^®-approved training courses (in person or on-line), pass the examination with an 80% grade or higher, use WoolSafe^®-approved products when cleaning or treating wool carpet or rugs, and pay exam and registration fees.

Once a company has at least one cleaning technician who has met the qualification requirements as a WoolSafe^®-Approved Fabric Care Specialist, the company is eligible to become a WoolSafe^®-Approved Service Provider.

Eligibility:

WoolSafe^®-Approved Service Provider program is open to the following:

• Independent carpet cleaning companies

• Carpet cleaning franchisees

• In-house carpet cleaning technicians

Approval Requirements:

To qualify for WoolSafe^® Service Provider approval, companies must:

• offer cleaning services on a full-time basis;

• have employees who have received appropriate technical and practical training in cleaning (e.g., IICRC CCT, CMT, UFT, RCT Certification);

• be an IICRC-Certified Firm or meet equivalent qualification requirements (proper business licensing, liability insurance, consumer complaint follow-up policy, subscribe to a Code of Ethics);

• be members of a cleaning trade association, (franchises included), which is recognized by The WoolSafe^® Organisation;

• encourage all employees to attend a WoolSafe^® Training Course, taught by a WoolSafe^®-Approved Trainer, either in person or on-line, and pass the course exam, and

• use WoolSafe^®-Approved products when cleaning or maintaining wool or wool-rich carpet or rugs, or upholstery.

For additional information or questions regarding WoolSafe^®-approved products or programs, contact Ruth Travis, Director of WoolSafe^® North America, at WoolSafeUSA@yahoo.com or call (615) 945-4662, or visit the WoolSafe^® Organisation website, www.WoolSafeUSA.org.

Disclaimer

This program was prepared by the management and staff of RL Seminars, Inc., Franklin, Tennessee and Clean Care Seminars, Inc., Dothan, AL. The views contained herein are those of Ruth Travis and Jeff Bishop, Administrators, and do not reflect the views of any other individual or entity.

Neither Ruth Travis nor RL Seminars, Inc., or Jeff Bishop or Clean Care Seminars, Inc., nor any other person acting on behalf of them:

▪ makes any warranty, express or implied, with respect to the use of any information, method or process related to this publication and that such use may not infringe on any privately owned rights; or

▪ assumes any liability with respect to the use of, or for direct or consequential damages resulting from the use of any information, method or process related in this publication; or

▪ has any liability for damages that result from any negligent act or omission involved in the preparation of the material contained in this publication.

Any implied warranty of merchantability of fitness for a particular use is specifically excluded.

This program qualifies for two (2) IICRC Continuing Education Credits (CECs) for IICRC-certified restoration or remediation technicians. However, the IICRC does not review or approve web-based training programs for content or technical accuracy. Schools are independent of the IICRC, and the responsibility for program content and technical accuracy remains the responsibility of respective schools and not the IICRC.

Abbreviations frequently used in this program:

e.g. - L. exempli gratia (for example) EMC - equilibrium moisture content EPA - Environmental Protection Agency ERH - equilibrium relative humidity ft2 – square feet ft3 – cubic feet HEPA - high efficiency particulate air (filter) i.e. – L. id est; in other words IEQ - indoor environmental quality

IICRC - Institute of Inspection, Cleaning and Restoration Certification MC - moisture content pH – parts (percent) of hydrogen PPE - personal protection equipment ppm - parts per million RH - relative humidity VOC - volatile organic compound

              So let’s get started.

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Course Summary

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Got questions? Contact us at:

  Clean Care Seminars
  3113 Oxmoor Industrial Blvd
  Dothan, AL 36303

  Phone: (334) 983-8730
  Fax:: (334) 983-8750
  8:00 am- 5:00pm, CSG